Frequently Asked Questions

Please allow up to 2 weeks for processing/shipping time on non-custom items.

Custom products may take up to 4 weeks depending on:

• Quantity ordered

• Design complexity

• Communication and approval process

Every item is made to order through our Print on Demand production process, so processing times may vary slightly during busy seasons.

Products from different categories (such as prints, apparel, and accessories) will be shipped separately. You may receive multiple shipments for orders containing items from various product lines.

Because all items are Print on Demand and made specifically for each order, we cannot accept returns or exchanges for:

• Incorrect size selection

• Incorrect color selection

• Buyer’s remorse

Please double-check sizing charts and product details before placing your order.

However, if your item arrives with:

• A printing defect

• Damage

• A manufacturing issue

Please contact us as soon as possible with photos of the issue so we can reach out to the manufacturer and help arrange a replacement or refund if approved.

All custom items are final sale and are not eligible for returns, exchanges, or refunds once production has begun.